Billing Terms and Conditions
Last updated: 30 January 2026
How to Make a Payment – Cupabi
When you are ready to finalise your order, simply click the “Proceed to Checkout” button. On the payment page, you will see the total amount of your order as well as the fields to fill in for:
- your payment method,
- your shipping address,
- and any other required information.
Accepted Payment Methods
Prices and Taxes All prices on our website are listed in Australian Dollars (AUD). The price displayed at checkout is the final price you pay. For customers within Australia, all applicable taxes (GST) and any potential import duties are handled and covered by Cupabi. You will not be charged any additional fees upon delivery.
At Cupabi, we accept the following payment methods:
- Credit card (Amex, Mastercard, Visa)
- Apple Pay
- Google Pay
- Paypal
The Security of Your Payments
The security of your data is our priority. All credit card transactions are carried out in a secure environment through 128-bit SSL encryption.
To verify that you are indeed on a secure connection, look for the padlock icon in your browser’s address bar.
Your card information is never stored on our site. It is transmitted directly to our banking partners through secure protocols.
You can therefore shop with complete peace of mind.
Order Verification
In order to ensure the security of your purchases, Cupabi may carry out additional verification on certain orders. Make sure that your contact details are accurate and up to date so that we can contact you quickly if necessary.
Contact Details
Do you have any questions or simply wish to speak with us? Feel free to contact us via:
Contact information:
Business Name: Cupabi
Address: Unit 12, 17-21 Bowden Street, Alexandria NSW 2015, Australia
E-mail: info@cupabi.com
Phone: +31617120173
Cupabi is a trading name of Buwor B.V.
Chamber of Commerce (NL): 97574767
VAT Number: NL868119441B01
Customer Service Opening Hours
Monday to Friday 9:00 AM to 5:00 PM (AEST - Sydney Time)
We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.
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Free Australian Delivery
Enjoy complimentary standard shipping on all orders throughout Australia. No minimum spend required – we'll deliver your lighting directly to your door at no extra cost, with delivery typically within 6-9 business days.
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30-Day Returns
Not completely satisfied? No problem. Return any unused item within 30 days of delivery for a full refund. Our hassle-free return process includes no restocking fees and easy return instructions to make your experience worry-free.
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Quality Guaranteed
Every Cupabi lighting product comes with a warranty for your peace of mind. We check our selection to ensure you receive high-quality, durable lighting solutions that illuminate your space beautifully for years to come.