Cookie Policy
Last updated: 4 February 2026
Use of cookies on our website
Our website uses cookies to improve your browsing experience.
Cookies are small text files stored on your device via your browser. During your first visit to a website, a cookie may be placed on your system. This file contains a unique identifier that makes it possible to recognise your browser during your future visits.
Control of cookies
Cookies are stored locally on your device, which means that you remain in control of their use. You can:
- configure your browser to be notified before a cookie is installed
- choose to accept or refuse cookies on a case-by-case basis
- prevent them from being stored automatically
- delete stored cookies at any time via your browser settings
Please note: disabling cookies may limit certain features of our website.
Strictly necessary cookies
Unless otherwise stated in this privacy policy, we use only strictly necessary cookies in order to optimise the user-friendliness, performance and security of our website.
These cookies allow our systems:
- to recognise your browser during your subsequent visits
- to remember certain preferences
- to ensure the proper functioning of essential features
Some parts of our website cannot function properly without these cookies, as they depend on recognising your browser to provide the requested services.
The processing of this data is based on Article 6, paragraph 1, point (f) of the General Data Protection Regulation (GDPR), which authorises processing when it is necessary for the performance of a contract or pre-contractual measures.
Right to object: In accordance with Article 6, paragraph 1, point (f) of the GDPR, you have the right to object at any time to the processing of your data for reasons relating to your particular situation.
Analytical and advertising cookies
Use of Google Analytics
We use Google Analytics, a web analytics service provided by:
- Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States)
For users who live in the European Economic Area or in France:
- Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland)
Purpose of the processing
Google Analytics helps us understand how visitors interact with our website. To do this, cookies collect data about:
- where users come from (referring site)
- the pages visited
- the duration and frequency of visits
This information allows us to analyse browsing behaviour so that we can continuously improve our content and services.
Legal basis and legitimate interest
The processing is based on Article 6, paragraph 1, point (f) of the GDPR.
Our legitimate interest lies in optimising our website and adapting our marketing strategy according to user behaviour.
Recipients of the data
- The data collected is transmitted to Google.
Transfers to third countries
- Personal data may be transferred to the United States.
- This transfer is based on an adequacy decision of the European Commission.
- For more information, please consult the official Privacy Shield page.
Retention period
- Data collected via cookies, user IDs or advertising IDs is retained for a maximum of 14 months.
- After this period, the data is automatically deleted monthly.
Your rights
You have the right to withdraw your consent at any time, with effect for the future, by changing your cookie settings via your browser or our preference manager.
Withdrawal of consent
You can configure your browser to:
- systematically refuse all cookies
- accept cookies on a case-by-case basis
- automatically delete all cookies when the browser is closed
Please note that disabling cookies may impair the proper functioning of certain features of the website, such as the shopping cart.
Cookies not requiring consent
Some cookies are technically necessary for:
- the transmission of communications
- the provision of essential features (login, cart, security)
These are used on the basis of Article 6, paragraph 1, point (f) of the GDPR, which authorises processing for a legitimate interest.
In the case of cookies requiring consent, the processing is based on Article 6, paragraph 1, point (a) of the GDPR.
Consent may be withdrawn at any time.
Contact details
Do you have any questions or simply wish to speak with us? Do not hesitate to contact us via:
Contact information:
Business Name: Cupabi
Address: Unit 12, 17-21 Bowden Street, Alexandria NSW 2015, Australia
E-mail: info@cupabi.com
Phone: +31617120173
Cupabi is a trading name of Buwor B.V.
Chamber of Commerce (NL): 97574767
VAT Number: NL868119441B01
Customer Service Opening Hours
Monday to Friday 9:00 AM to 5:00 PM (AEST - Sydney Time)
We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.
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Free Australian Delivery
Enjoy complimentary standard shipping on all orders throughout Australia. No minimum spend required – we'll deliver your lighting directly to your door at no extra cost, with delivery typically within 6-9 business days.
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30-Day Returns
Not completely satisfied? No problem. Return any unused item within 30 days of delivery for a full refund. Our hassle-free return process includes no restocking fees and easy return instructions to make your experience worry-free.
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Quality Guaranteed
Every Cupabi lighting product comes with a warranty for your peace of mind. We check our selection to ensure you receive high-quality, durable lighting solutions that illuminate your space beautifully for years to come.