Legal notice

Legal Notice

Business Information Cupabi is a registered trading name of Buwor B.V., a private limited liability company incorporated in the Netherlands.

Registered Office (Netherlands): Buwor B.V. Boshoek 12, 3791RN Achterveld The Netherlands

Operational Address (Australia): Unit 12, 17-21 Bowden Street, Alexandria NSW 2015, Australia

Contact Details: Email: info@cupabi.com 
Phone: +31617120173  (International Support)
Customer Service: Monday to Friday, 9:00 AM – 5:00 PM (Sydney Time)

Company Registration: Chamber of Commerce (NL): 97574767
VAT Number: NL868119441B01

Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at: https://ec.europa.eu/consumers/odr. We are prepared to participate in out-of-court-settlement procedures before a consumer dispute resolution body. For Australian consumers, we operate in full compliance with the Australian Consumer Law (ACL).

Contact information:

Business Name: Cupabi
Address: Unit 12, 17-21 Bowden Street, Alexandria NSW 2015, Australia
E-mail: info@cupabi.com
Phone: +31617120173

Cupabi is a trading name of Buwor B.V.
Chamber of Commerce (NL): 97574767
VAT Number: NL868119441B01

Customer Service Opening Hours
Monday to Friday 9:00 AM to 5:00 PM (AEST - Sydney Time)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.

  • Free Australian Delivery

    Enjoy complimentary standard shipping on all orders throughout Australia. No minimum spend required – we'll deliver your lighting directly to your door at no extra cost, with delivery typically within 6-9 business days.

  • 30-Day Returns

    Not completely satisfied? No problem. Return any unused item within 30 days of delivery for a full refund. Our hassle-free return process includes no restocking fees and easy return instructions to make your experience worry-free.

  • Quality Guaranteed

    Every Cupabi lighting product comes with a warranty for your peace of mind. We check our selection to ensure you receive high-quality, durable lighting solutions that illuminate your space beautifully for years to come.